Ageneral terms and conditions

1. Scope

The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; They only become part of the contract if we have expressly agreed to this.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Niklas Heinze.

By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German

We store the contract text on our systems, which are not accessible to you.

4. Delivery conditions

Shipping

Shipping costs may apply in addition to the stated prices. You can find out more about any shipping costs that may apply in the offers.

Delivery options

We ship the products to the delivery address specified in the ordering process.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are generally available to you in our shop.

Payment in advance
If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card, debit card
During the ordering process, you provide your credit or debit card details. Your card will be charged immediately after you place your order.

6. Right of withdrawal

You have the statutory right of cancellation as described in the cancellation policy.

7. Retention of title​​​_2220 0000-0000-0000-0000-000000000222_​_22200000-0000-0000-0000- 000000000222_​

The product remains our property until full payment has been made.
The following also applies to entrepreneurs: We reserve ownership of the product until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. We will release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Transport damage​​​_2220000 0-0000-0000-0000-000000000222_​_22200000-0000-0000-0000- 000000000222_​

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.

The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, the freight carrier or the person or institution otherwise designated to carry out the shipment.

9. Warranty and guarantees​​​_22200 000-0000-0000-0000-000000000222_​_22200000-0000-0000- 0000-000000000222_​

9.1 Liability for defects

Unless expressly agreed otherwise below, the statutory liability law applies.

The following restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents

• in case of injury to life, body or health

• in the event of intentional or grossly negligent breach of duty or fraud

• in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)

• as part of a guarantee promise, if agreed, or

• as far as the scope of application of the Product Liability Act is opened.

Restrictions on entrepreneurs

For entrepreneurs, only our own information and the manufacturer's product descriptions, which were included in the contract, are deemed to be an agreement regarding the quality of the goods; We assume no liability for public statements made by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The previous sentence does not apply to an item that has been used for a building in accordance with its normal use and has caused its defectiveness.

The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

Note to merchants

The obligation to inspect and report complaints regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you fail to make the notification regulated there, the goods are deemed to have been approved, unless there is a defect that was not apparent during the inspection. This does not apply if we have fraudulently concealed a defect.

9.2 Warranties and Customer Service

Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: Live chat 10 a.m. to 5 p.m

10. Liability​​​_2220000 0-0000-0000-0000-000000000222_​_22200000-0000-0000-0000- 000000000222_​

We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, body or health,

• in the event of intentional or grossly negligent breach of duty,

• in the case of guarantee promises, if agreed, or

• as far as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage that typically has to be expected is limited.
Otherwise, claims for damages are excluded.

11. Dispute resolution​​​_22200 000-0000-0000-0000-000000000222_​_22200000-0000-0000-0000- 000000000222_​

The European Commission provides an online dispute resolution (OS) platform that you can use.here find. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Final provisions​​​_22200 000-0000-0000-0000-000000000222_​_22200000-0000-0000-0000- 000000000222_​

If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.